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Case Manager - Bilingual Spanish/English

Overview: Helps impaired elderly people to maintain independent life safely in the community by linking them to the community resources/home services and assisting/advocating to obtain benefits and entitlements. Works with clients and their families to formulate appropriate care plans maintaining contact by phone and conducting home visits.

Essential Duties and Responsibilities:

The Case Manager may also perform other duties as assigned

  • Screens all requests for services, determining clients’ eligibility, and providing information and referral.
  • Conducts home assessments to determine: living conditions; functional limitations; need for home care, medical care, socialization, counseling; financial status as relates to eligibility for entitlements/benefits; plan of care/agreement for home services.
  • Maintains contact with clients, caregivers, and families, staying abreast of any changes in clients’ status or need for further immediate intervention.
  • Advocates for clients regarding benefits/entitlements/medical care.
  • Refers clients to emergency community services such as mental health (Mobile Crisis) and/or Adult Protective Services when necessary.
  • Develops and maintains contact with community/government agencies.
  • Maintains statistics, including written records of contacts with clients.
  • Participates in educational trainings and conferences.
  • Conducts intakes by phone or in-person on a weekly basis.
  • Maintains client and agency confidentiality


  • Bending, sitting, stooping, and standing, walking up and down stairs.


  • Office setting.  Field visits with potential exposure to client illnesses.


  • MSW/BSW and two years of supervised experience in Human Services Field.
  • Drivers preferred

How to apply: How to apply: Send a cover letter and resume to Indicate "Case Manager"- Your Name" in the subject line.

Sunnyside Community Services is an Equal Opportunity/Affirmative Action Employer


Sunnyside Community Services

Post date: 

March 9, 2020

Sunnyside Community Center

We enrich lives and strengthen communities through services and engagement for individuals at all ages, beginning with those most in need.