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Social Worker – Caregivers Program Western Queens  

The social worker working under the title of Caregiver Support Specialist is responsible for conducting detailed assessments of caregivers and their care receivers to determine client needs and eligibility for services and engaging with client to develop a care plan. Duties include supportive counseling and guidance on long-term planning, assistance and referrals for benefits and entitlements, and education and information about caregiving supports. They will lead support groups and develop and facilitate client training events and workshops. They will also perform outreach in the community to identify and build a new client base. 

Sunnyside Community Services, an innovative community-based, social service organization in Queens (10 minutes by subway from Grand Central), is seeking a social worker for the CARE NYC Western Queens Caregiver Program. The program provides information, referrals, counseling, and respite to family caregivers –those family members or friends who are providing care to physically disabled or cognitively impaired seniors, grandparents caring for grandchildren, and seniors caring for a disabled adult. Respite service provides temporary relief from caregiving responsibilities on a limited basis and can include in-home care or adult day care services. 


  • Conduct intake and assessment screening of both caregiver and care receiver, assessing mental and physical health needs and supports, and financial eligibility for benefits, entitlements, and respite services. 
  • Perform home visits to both caregivers and care receivers to evaluate unmet needs. 
  • Collaborate with the caregiver to develop a plan of care and implement constructive short and long-term interventions through counseling, education about caregiving supports, long-term planning, and assistance with benefits. 
  • Link caregivers to other service providers such as mental health, medical care, and financial management services as needed. 
  • Develop and create training events to educate clients on topics that can help support them in their caregiving capacity (e.g., self-care, health and wellness, legal planning, and assisting care receivers with daily needs). 
  • Lead one or more support groups, providing emotional support and psychoeducation about various issues related to caregiving and self-care. 
  • Provide timely documentation and maintenance of client files and progress notes. 
  • Coordinate client respite services. 
  • Participate in outreach activities throughout Western Queens to increase awareness among caregivers about the services of the Caregiver Program. These will be conducted through online platforms and in person. 

Work Environment 

  • In office, home visits, field work, and telecommuting when applicable. 
  • Some evening and weekend hours. 

Physical Requirements 

  • Bending, sitting, stooping and standing. 
  • Walking up and down stairs. 


  • Master’s or bachelor’s degree in social work, or equivalent, with at least two years relevant experience in social services. Experience assisting with benefits is a plus.  
  • Experience working with older adult populations and families preferred. 
  • Bilingual Russian, Mandarin, Cantonese, or Spanish required. 
  • Must have strong computer skills including Microsoft Office, particularly Excel, and experience with client databases. 
  • Ability to provide accurate and timely documentation. 
  • Time management skills to coordinate multiple responsibilities and services. 
  • Ability to work independently and as part a team, in both a home and office environment. 
  • Maintain client and agency confidentiality. 
  • Excellent interpersonal, public speaking, and written communication skills. Must be able to communicate effectively and appropriately with other team members, community agencies, and clients with diverse opinions, values, characteristics, and cultures. 

Classification: Exempt Overtime Eligible 

Reports to: Program Supervisor 

Benefits Package 

  • Comprehensive medical, dental and vision insurance 
  • 403(b) retirement plan with employer contribution 
  • Flexible spending account and transit program 
  • Employee assistance program 
  • 20 days of paid vacation per year 
  • 10 paid holidays per year 
  • 12 paid sick days per year 
  • Six personal/floating days per year  
  • Life insurance  
  • Long-term disability 

How to Apply 
If you would like to join our team, please forward a cover letter, resume, and salary requirement to Katie Hine at Please indicate “Social Worker – Caregivers Program WQ” in the email subject line. 

Please Note: If hired, Sunnyside Community Services requires proof of vaccination as a condition of employment.  

Sunnyside Community Services’ strength lies in our ability to collaborate with people at every stage in their lives and in their own communities. We pride ourselves on an approach that is comprehensive, caring, and community-based. For more information on Sunnyside Community Services, please visit  

Equal Opportunity/Affirmative Action Employer 


Sunnyside Community Services

Post date: 

August 25, 2022

Sunnyside Community Center

We enrich lives and strengthen communities through services and engagement for individuals at all ages, beginning with those most in need.