The Program Director, in collaboration with the Director of Adult and Immigrant Services, assumes the lead managerial role for implementing and developing the ESOL program at SCS. Their responsibilities include drafting work scopes, student recruitment and retention, monitoring and evaluation, and supervising 5-10 instructors. Additionally, the Program Director ensures appropriate referrals to colleagues or partner organizations for accessing public benefits, healthcare, legal services, or other social services. They receive support from a full-time program coordinator, a part-time data assistant, and various interns throughout the year. The Program Director’s role encompasses all areas falling within the scope of Adult and Immigrant Services.
SCS annually provides ESOL instruction to over 550 students. Our approach encompasses innovative learning strategies, a holistic approach that allows students to access internal services, and a strong commitment to social justice. We have recently developed in-house curricula for various proficiency levels, ranging from beginner to intermediate, and have designed a specialized English for specific purposes curriculum focused on health.
Adult and Immigrant Services at SCS offers English language classes to members of the immigrant community, provides assistance in accessing resources and benefits for vulnerable community members, offers free legal immigration consultations, engages in community outreach for public health initiatives, and advocates alongside immigrants and low-income adults.
Responsibilities
Program Planning and Implementation
- Provide oversight and ensure the efficient operation of ESOL programming, including managing work scopes, coordinating registration and orientation, and organizing field trips.
- Handle participant registration, intake, and pre/post testing for the program.
- Communicate effectively with students, addressing their program-related inquiries and other service needs.
- Facilitate the recruitment of instructors, provide supervision, and conduct classroom observations.
- Be available occasionally for evening and/or weekend classes or outreach events as required.
- Assist with various tasks that may arise in support of the daily operations and growth of Adult and Immigrant Services.
Participant Advisement
- Assist in managing and maintaining student contact information in compliance with the organization’s confidentiality policies and procedures.
- Effectively refer students to appropriate specialists within the organization or community partners, including those specialized in employment, training, access to public benefits, physical and mental health, legal services, financial services, housing, and other relevant areas.
Data Collection, Tracking and Reporting
- Collect, organize, and maintain comprehensive paper and/or electronic files as required for contractual reporting purposes.
- Collect, update, and maintain accurate programmatic data and resources, including daily attendance records and participant demographic information, utilizing both funder-mandated and internal databases and monitoring tools.
- Create and maintain detailed progress notes for each participant, ensuring they are kept up-to-date.
- Prepare for program audits and reporting by compiling necessary documentation and information.
Qualifications
- Bilingual English/Spanish required.
- Master’s degree in TESOL or related field, plus 2-3 years relevant experience.
- Proficiency in Microsoft Office Suite, Google Web-based Office Suite.
- Excellent interpersonal skills, including oral and written communication.
- Flexibility, patience, resourcefulness, and a willingness to learn. Ability to work independently and creatively.
- Must have proof of Covid-19 vaccination.
Job Classification: Full-time
Annual Salary: $58,000 – $60,000
Reports to: Director of Adult and Immigrant Services
Benefits Package
Comprehensive medical, dental and vision insurance
403(b) retirement plan with employer contribution
Flexible spending account and transit checks
Employee Assistance Program
20 days of paid vacation and 12 paid sick days per year
12 paid holidays
Five personal/floating days
Life Insurance
Long-term disability
How to Apply
If you would like to join our team, please forward a cover letter and resume with subject line “Program Director, ESOL” to Johan Lopez, Director of Adult and Immigrant Services, at jlopez@scsny.org.
Sunnyside Community Services’ strength lies in its ability to work with people at every stage in their lives and in their own communities. We pride ourselves in an approach that is comprehensive, caring and community-based.